Limited Product Warranty
SSAV Electronics provides a Lifetime Warranty on all lighting products, for as long as you own them.
What This Warranty Covers
- Manufacturing defects
- Electrical component failures under normal usage
- Functional malfunctions not caused by external damage
What This Warranty Does Not Cover
- Damage from misuse or negligence
- Water damage beyond IP rating limits
- Battery leakage damage
- Unauthorized modifications
Warranty Claim Process
To initiate a warranty claim:
- Contact admin@ssavelectronics.com
- Provide your order number
- Describe the issue
- Submit clear photos or videos
After review, we may:
- Provide a replacement
- Issue a partial or full refund
- Offer troubleshooting assistance
SSAV reserves the right to determine warranty eligibility.